All Gibus products are backed by a 5-year extended warranty.
All products installed by Gibus Authorised Dealers, is guaranteed for 2 years from the date of purchase. Gibus extends the product warranty to 5 years from the date of purchase, if the following terms are met: Maintenance work is to be carried out by the second year from the installation date by an authorised Gibus technician.
IMPORTANT: The warranty does not apply if the product is installed or repaired by a person not authorised by Gibus to do, or if the product is used in a manner other than the purpose for which it was intended. All warranty claims must be authorised by Gibus before any remedial work is undertaken.
NOTE: For all warranty claims or maintenance work undertaken, the client is responsible for the call out and labour costs. In cases where an elevated work platform or scaffolding is required the client is also responsible for hire costs